5

Moving from the West Coast to MI with my Tesla, I was anxious as to whether I could find someone trustworthy, and reputable to care for my vehicle. Ervine’s was the ticket! They promptly diagnosed some suspension issues and went out of their way to help acquire parts from out-of-state. Steve was very communicative from the beginning - always happy to answer my myriad of questions and make sure I was happy with/ understood the diagnoses and repairs. Megan and Jamie in the front office were always so pleasant and helpful. They also provided a loaner vehicle for the time mine was in the shop. I love supporting small, local family businesses. I feel very fortunate to have found them! What a West MI gem!

Thank you so much for taking the time to share your positive experience at Ervine's! Steve, Megan, and Jamie are thrilled to receive your compliments. The team's commitment to clear communication and addressing your questions is all part of our dedication to providing exceptional service. Supporting local family businesses like ours means a lot to us, and we're grateful for your trust. Providing a loaner vehicle during the repair time is just one way we aim to make the process as convenient as possible for our customers. Thank you for considering Ervine's a West MI gem! We look forward to serving you in the future and maintaining the high standard of service that you've come to expect from us.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine's did an awesome job fixing my car. From the moment I called them after my accident they were helpful and made the whole process simple.

Denise, we're grateful that you trust us with your Prius. We hope to see you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I took my work truck here after calling around and I am happy Ervine’s answered. The team was helpful and efficient throughout the whole repair process. My technician Steve was very knowledgeable and did an excellent job. My truck was in and out in under 24 hours and at a price I am very happy with. Thank you! If I am even if need of a mechanic I know who to call!!

5

They were very fast at getting me in to get car dropped off and pick up loaner car so I could go to work. Very thorough with explaining repairs that were recommended.

4

Ervine's diagnosed my vehicle and inspection was very thorough(bad ecm).. i was told transmission was bad by other shop..Communication and follow up and explained procedures and processes that was easy to understand. They helped facilitate my vehicle on-site while waiting for parts..unfortunately parts for my vehicle were not available, i was refunded and Would recommend them for anyone who needs expert diagnostic skills.

5

Over ten years after moving an hour away (and missing the reliable service I always received at Ervine’s) I brought our Crosstrek in when a major repair need came up that I didn’t trust to anyone nearby. They did excellent work on the car, were fantastic at communicating, there were no surprises and we are happy we drove the extra distance to come back to them.

5

I had such an amazing experience at Ervine’s - I’m almost looking forward to my next need for car repair/maintenance. Steve is personable, professional and very helpful. Meghan and her mom are an incredible ‘front house’ team. They totally took the pain out of car repair - complete with a loaner car, wonderful service and dare I say….new friends?!?

5

Ervine’s did a great job detailing exactly what my 2018 Jeep needed. Great communication. Detailed explanations with pictures. Offered me a loaner car. I will definitely be taking my Jeep here again!

5

The people at Ervine’s do a great job! They layout all of the issues present with your vehicle, explain what is necessary and what can wait and let you pick what options for repair that suit your situation best.

Thank you Brandon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have heat in my car, thank you so much it works great. Thank yiu for your hard work.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.