I would definitely return to this place for any of my auto repair service needs based on my consistent and positive experience ! The staff is very helpful with great follow up. Steve was especially helpful! He is very professional and takes his time with the Customer to ensure all services are fully explained, addressed and discussed upfront for a good understanding of the issues and priorities so you may make well-informed decisions on repairs needed. I appreciate the great communication from start to finish, and was pleased on how effortless and efficient they made the whole process. They also will provide you with a loaner if needed. I would highly recommend this auto repair service provider if you are looking for a professional, efficient, fair and honest establishment that you can count on and trust! Keep up the Excellence in Customer Service and professional auto repair services!
We’re thrilled to hear that you had such a positive experience with us and that Steve made a lasting impression with his professionalism and dedication to clear communication. Our team works hard to ensure our customers feel confident and informed every step of the way, so it’s wonderful to know we hit the mark for you. We’re also glad you found our process effortless and efficient and that the loaner vehicle helped make your experience even smoother. Your kind words and recommendation mean the world to us, and we’ll be sure to share your feedback with the entire team. Thank you again for your trust and support. We look forward to assisting you with your auto repair needs in the future!
- Ervine's Auto Repair & Grand Rapids Hybrid and EV