5

Everything about the process of getting my car scheduled for service, inspected, and repaired is smooth. Having potential issues pointed out and explained to me brings me clarity, as well. On top of that, Im grateful to know that Im paying for high quality service every time.

5

Thank you for the 5-star rating, Jacob! We appreciate your support and look forward to serving you again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Had an unknown issue with my vehicle that the friendly staff at Ervine’s was able to investigate and get back to me very quickly on. Steve was communicative with me every step of the way and took time out of his day to thoroughly go over the findings with me before any decision was made on work. The costs of each service was explained up front and I could choose which things I wanted to solve now or at a later date. I was never pressured to get unnecessary or unrelated work done and given plenty of time to consider the issues. The work was done in a very timely manner and my vehicle feels great to drive again. They also offer the option for a free loaner vehicle as long as you reserve one in advance. I would not hesitate to bring any vehicle I have back here or to recommend them to friends and family.

Thank you for your detailed and positive review, Isaac! We're glad to hear that Steve and our team could assist you efficiently and make your experience a pleasant one. We always strive to provide transparent service without pressure. Your recommendation means a lot to us, and we look forward to serving you again in the future

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

They do excellent work and thoroughly explain everything that needs to be done. The most transparent auto shop I've ever been to

Thank you for your wonderful feedback, Jacob! We're thrilled to hear you appreciate our thorough explanations and transparency. Your satisfaction is our top priority, and we look forward to assisting you again!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Rarely do I leave reviews, but this shop deserves one! I had the most amazing experience. They were thorough with their inspection and explained everything to me step by step - even with pictures. They don’t take advantage of you because you may not know a lot about cars and rip you off like other places do. They are good people and I’ll never go anywhere else! Bonus is that they are women-owned! Love to see that!

Thank you so much for your kind words, Morgan! We're thrilled to hear about your amazing experience with us. Our team is dedicated to providing quality service and transparency, and it's wonderful to know that it made a difference for you. We appreciate your support for women-owned businesses and look forward to serving you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Excellent service, explained everything wonderfully and the whole experience was as little pressure as possible. Would go again.

Mitch, we’re so thankful for your kind words. We look forward to helping you when you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great experience. We have hybrid vehicles and the team is very knowledgeable and transparent. Thank you!

Thank you for your kind words, Sandra! We're thrilled to hear that you had a great experience and that our team could assist you with your hybrid vehicles. Your satisfaction means a lot to us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

After waiting too long for much needed car repairs, these people took excellent care of me. The inspection, documentation, and explanation of what was wrong was top notch! I received a loaner vehicle and was kept informed on the progress being made. After repairs, the car drives like a dream! Thank you!

5

Thank you for the 5-star rating, Ev! We look forward to serving you again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for your 5-star rating, Lindsey! We appreciate your support and look forward to serving you again soon.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.