Grand Rapids Auto Repair

Megan was amazing; she was very detailed and explained everything well. She let me know all my options. Thanks to Megan and Keith my car drives like I’m floating on the road. I love my experience with Ervine’s and most definitely will be back in the future.

Did a wonderful job!!!

I can’t say enough about Ervines. The service was cheerful, helpful, thorough, and transparent; all the things you always wish your mechanic would be. As a single woman having a safe and reliable car is a priority. I actually drove away confident that my car was taken care of thoroughly. They take pictures of everything and take the time to explain everything. When at the desk you have a computer screen facing you that mirrors their screen and shows you what they are doing and talking about. There was zero intimidation- actually the opposite! Megan creates a warm and helpful atmosphere and they are informative without the “mansplaining.” I felt like they enjoyed helping me and answering my questions. And most importantly: they are experts in hybrids/ev. and brought things to my attention that my ex-mechanics did not catch even though I had asked them to inspect everything. It was a pleasant experience and I am grateful for the peace of mind.

Moving from the West Coast to MI with my Tesla, I was anxious as to whether I could find someone trustworthy, and reputable to care for my vehicle. Ervine’s was the ticket! They promptly diagnosed some suspension issues and went out of their way to help acquire parts from out-of-state. Steve was very communicative from the beginning - always happy to answer my myriad of questions and make sure I was happy with/ understood the diagnoses and repairs. Megan and Jamie in the front office were always so pleasant and helpful. They also provided a loaner vehicle for the time mine was in the shop. I love supporting small, local family businesses. I feel very fortunate to have found them! What a West MI gem!

Ervine's did an awesome job fixing my car. From the moment I called them after my accident they were helpful and made the whole process simple.

I took my work truck here after calling around and I am happy Ervine’s answered. The team was helpful and efficient throughout the whole repair process. My technician Steve was very knowledgeable and did an excellent job. My truck was in and out in under 24 hours and at a price I am very happy with. Thank you! If I am even if need of a mechanic I know who to call!!

They were very fast at getting me in to get car dropped off and pick up loaner car so I could go to work. Very thorough with explaining repairs that were recommended.

Ervine's diagnosed my vehicle and inspection was very thorough(bad ecm).. i was told transmission was bad by other shop..Communication and follow up and explained procedures and processes that was easy to understand. They helped facilitate my vehicle on-site while waiting for parts..unfortunately parts for my vehicle were not available, i was refunded and Would recommend them for anyone who needs expert diagnostic skills.

Over ten years after moving an hour away (and missing the reliable service I always received at Ervine’s) I brought our Crosstrek in when a major repair need came up that I didn’t trust to anyone nearby. They did excellent work on the car, were fantastic at communicating, there were no surprises and we are happy we drove the extra distance to come back to them.

I had such an amazing experience at Ervine’s - I’m almost looking forward to my next need for car repair/maintenance. Steve is personable, professional and very helpful. Meghan and her mom are an incredible ‘front house’ team. They totally took the pain out of car repair - complete with a loaner car, wonderful service and dare I say….new friends?!?