5

I cannot say enough about the honesty and quality of the entire operation at Ervines. They are honest and up front about what you need and what it takes to fix it properly. Very friendly and knowledgeable. The loaner car program is awesome as most cannot afford to be without transportation while their vehicle is being repaired. I highly recommend them. They will not recommend unnecessary repairs just to pad the bill like some other shops are known to do. It is hard to find trustworthy mechanics. Look no further than Ervines. I am editing this to prove that this review was made on 8/8/2014; don't know why the response was to an earlier post by my wife. great, personalized service and great loaner program.

Glenn, Thank you for the kind words and also for driving so far to continue to have your vehicles serviced at Ervine's. We appreciate your loyalty.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great, fast and friendly service! Jamie at the front desk is the best! She made us feel like family and was able to get us a loaner car in no time. We appreciated the fact that Bruce, the technician, talked to us in plain "English terms" and took the time to go over the needed repairs with us. Considering we had last minute repair work needed (not scheduled) we were amazed they had our car ready in less than 36 hours! We had a great experience and definitely plan to be back!

Marianna, it was a pleasure working for you! We know all repairs cannot be planned so we keep a few "urgent care" appointments available for situations like yours. Thank you for trusting Ervine's with your Malibu.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have been a continuing customer for several years. I have always had excellent advice and fair pricing. They are honest, do great work and they know what they are doing. I highly recommend Ervines for servicing your vehicles. Glenn Bowers Grand Rapids, Mi.

5

When I came to Ervines, I was in quite a pickle. I needed service from someone who was fast and trustworthy and that is exactly what I got. The owner and his wife were accommodating, friendly, and even made travel plans for me to pick up my car. I would recommend no one else! They went out of their way in the customer service department. Two thumbs way up!

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- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Have had Toyota Sequoia and GMC Envoy fixed there several times. Always did the job right with no issues and had a free loaner car so I could go back to work without wasting time figuring out a ride. Fixed same day or next!

Thank You!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

If you are looking for a repair shop you can trust, Ervine's is the place for you. Great people - honest and trustworthy - that will provide great service on your vehicle. Up front with pricing, go above and beyond what you expect, great value for service / price.

5

Staff and mechanics did a good job explaining in "plain English" the problems found with my car. They're all courteous and go out of their way to make the car repair and expense as painless as possible.

Marjorie it is such a pleasure to work for you, thank you for the kind words.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

Eric was very helpful in diagnosing my problem, explaining the issue in detail, and presenting me with a loaner car to get my work completed. I was also very impressed by the cleanliness of Ervines. Will Return.

Thanks Jeffrey!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have a 14 year old vehicle that frequently needs repairs, and Ervine's Auto is always available and willing to take on the challenge. They do a great job on all repairs and are even available for drop ins at last minute.

Megan, We're grateful for all the years your family has trusted Ervine's Auto Repair with your vehicles. It's very satisfying to read your kind words here as well. Thanks Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

Thank goodness for Ervine's loaner car program! I had my brakes replaced and even though the job took longer than expected, this allowed me to still get to work on time. A great bonus to this repair shop. Thanks Ervine's!

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.