5

When I took my car into Ervines, they explained all the work needed on my car and made it clear and understandable. Lastly they got the work done on my car within a reasonable amount of time which is greatly appreciated. I drove my car around a bit today and my car no longer makes the noises it had prior to work being done on it.

Thank you for taking the time to post a review Alan. I"m very proud of our ASE Certified Master Technician at Ervines and their efficient, accurate work habits as well as their ability to explain needed repairs and the repairs that can wait to most every vehicle owner. We are all very happy you were pleased with the service. Thanks again for the kind words.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Best service I've received...ever. Dropped my car off on a Tuesday and got it back the following day. Amazing! Jamie and Bruce were extremely pleasant. I wish more companies were like Ervine's. Thanks Guys!

Wow! Ever? We're flattered and thank you for trusting us to repair your Saturn and taking the time to post your review. We all enjoy working with each other at Ervine's especially for nice customers such as yourself. Your kind words mean a lot to all of us. Thanks again Shannon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine's is an excellent company! Very friendly and they do excellent work. I've been there a couple times and have no complaints. They're my go to when I need to trust someone to fix up my car.

Thank you Katelyn, It's a pleasure to work for you. We appreciate your trust in us. Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Flexible scheduling and reliable service! The mechanics at Ervine's will not only complete repairs and recommend maintenance, but they will explain what and why. Their lobby is comfortable and the staff is fantastic!

Thank you for taking the time to write a review and for your loyalty, driving all the way from Grand Haven for service. We appreciate both!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Everyone at Ervine's was very friendly and helpful. I was able to get my car into the shop quickly and they were able to fix the problem that day. They are conveniently located near my home and work too. I will definitely be using them for any future car repairs and recommending them to my family and friends.

Thank you Teresa, it was very nice to meet you and a pleasure to work for you. We promise to be just as friendly and helpful to anyone you send our way. Thanks for recommending us to them.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have been looking all over West Michigan for a auto repair shop to service my hybrid. I like to keep cars for at least ten years but need help maintaining them in excellent & safe condition. Of course I look for help from a repair shop that has knowledgeable technicians, honest management, friendly staff and, of course, want it all at a reasonable cost. I found it at Ervine's! Although I live in Muskegon, the use of their loaner car made use of their services workable in my schedule.

We're passionate about hybrids and are really glad you found us. I have no doubt you will get 10 years out of your Prius the way you take care of it. Thank you for trusting us to help you do just that and for taking the time to write a review.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very professional and honest service repair! Jaimie and Bruce were extremely helpful in getting my college daughters car running smoothly again. Gives me peace of mind to know that I now have a dependable auto repair for her to go to in Grand Rapids. Would highly recommend them to anyone in the Grand Rapids area....you won't be disappointed. Thanks again Ervine's!

Jackie it was our pleasure working for you. We appreciate your trust and confidence in Ervin'e Auto Repair to keep your daughter's Subaru safe and dependable. Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Our trailblazer's fuel pump went out on a weekend, we had it towed to Ervine's. They responded to us quickly on Monday. The mechanic explained everything in great detail and troubleshooted every issue. I would highly recommend their services. They truly care about customer service and go above and beyond making sure you return and are happy.

Our pleasure to work for you Emily! You've described perfectly the service we strive to offer every customer. Thank you for taking the time to share your experience here. Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have had 3 of our older model vehicles repaired there. The mechanics have been very good at explaining or showing the problem and worked with me to get the desired repair. I appreciate that they gave some cost savings options, with perhaps less quality parts but since I have older, nearer end of life vehicles, that is all I really needed. Part of what I love the best is the availability of a free loaner vehicle while mine was being repaired. That, along with good reviews is what drew us to try them in the first place.

Thank you for the kind words and for allowing Ervine's Auto Repair to maintain and repair your Saturn, Explorer and Durango. We appreciate it!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

A couple of years ago my hybrid car had problems. Unfortunately not many businesses are capable of fixing hybrid cars. I could have taken it to a dealer, but I knew that would be more expensive than if I found a business that handled hybrid auto repairs. I looked around and decided to try Ervine's. They fixed my car and they provided me with a loaner car while my car was being fixed. This is all well and good, but what really impressed me is how much they know about hybrid vehicles. I think they have more knowledge of how hybrids work than mechanics at dealerships. At least as far as I'm concerned that's true. Also the mechanic who worked on my car said he enjoyed working on it. Now that's someone who I would trust to fix my car. Knowing how well they took care of my hybrid car, I've taken a non-hybrid vehicle in as well. Same great results. Another great aspect of Ervine's is the customer service. Besides always being pleasant, one time I called after hours and I got to speak with someone. That might not be typical, but it still impressed me.

Thank you for taking the time to write a review, Rob. Your kind words confirm the technicians at Ervine's Auto Repair's experience, interest in new technologies and access to the latest training and equipment necessary to efficiently and accurately diagnose and repair late model gas , hybrid and electrical vehicles and efforts to provide the best customer service in town have not gone unnoticed. Thanks again, you made my day!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.