I knew that my transmission probably had to be replaced from another auto repair service, who spent 2 minutes on the phone and told me "yea its bad, just sell it for what you can" It seemed like he didn't want to go into detail about the problem and left me feeling pretty hopeless. (like most mechanics I've worked with) I then took my car to Ervines to get a 2nd opinion When I talked to the Ervines, the mechanic went into great detail on why he thought I should sell it rather then have them put a new one in or work on it. He spent about 15-20 minutes talking with me. Even though I was told my car was shot..I got off the phone feeling good and that I knew what I had to do. He also had great morals as he said I could sell it to another person who probably wouldn't notice the problem, but trade it in at a dealership so I wouldn't feel bad, like he would. Thanks Ervines!
Nathan, Happy to hear you too believe in taking the high road and did not pass your problem off on an unsuspecting buyer. Doing the right thing is always the right thing! It's a pleasure working for people like you, who even when given bad news about the health of their vehicle can see the value in the type of service we provide at Ervine's. Thank you for taking the time to share your opinion . Looking forward to helping you maintain that new vehicle for many carefree miles.
- Ervine's Auto Repair & Grand Rapids Hybrid and EV