5

I have been taking cars to Ervine's for over 10 years. Eric, Bruce and Jamie are the nicest people and I recommend them wholeheartedly! They are honest and professional and do a great job. I also love that they offer a loaner car while they are working on yours. As long as I live in West Michigan I will be taking my car to Ervine's-heck, even if I didn't live here I'd try to bring my car here!

4

These guys know their stuff and they're very friendly to boot. I worked with Bruce, whose son actually recommended the shop to me. I'm a shade tree mechanic - I do basic work on my car during the warm months and have done as much as change the timing belt on my Focus. However, during the cold months of the year, I don't have a garage in Grand Rapids to do this kind of work (I did when I lived in the Detroit area and I miss those days dearly). When my accessory tensioner broke in January, I didn't want to force myself to work on the car with freezing cold fingers in my parking lot. Enter Ervine's: I had my car towed there and they did all of the work. Bruce was very up-front and friendly about everything and I couldn't be happier with the results. He found a few other issues with the car (bad water pump - ugh!) and replaced a tie rod end as well. Even though my car was lowered, Bruce made an exception to their policy on modified cars and performed an alignment as best he could anyway. The car doesn't handle the way it should, but that's my fault since the camber isn't set correctly. My only grudge is a personal one since I'm spoiled and normally fix my own cars: this was an expensive trip. I spent $900 when all was said and done. I could have done the work myself for $400 with OEM brand parts. NAPA parts aren't cheap to begin with and when you throw labor on top of that, this definitely isn't a cheap shop to take your car to. But you get what you pay for, and I paid a premium. Highly recommended if you want car repair work and maintenance done right.

Thank you for trusting Ervine's with your special Focus and for taking the time to post a review. We would be honored to help you out in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

So glad I found this place! Excellent service!

Thanks for taking the time to write a review Stacey and for trusting us with your Monte Carlo. it's a pleasure working for you.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Knowledgeable, friendly, fair, reliable, service at its finest. I can't imagine a shop I'd trust more than Ervine's with my vehicles.

Adam thank you for taking the time to write a review. It is a pleasure to work on your family fleet! If we ever fail to measure up to your glowing review please let Eric or I know right away and we'll do our best to make it better. Thanks for the very kind words, Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Honest, conscientious, fair priced. Communication is always great and service is outstanding.

Couldn't ask for higher praise but we'll keep trying to earn it. Thank you for taking the time to post a review Jane.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

My husband and I have had to have alot of work done on our vehicles in the last few years. Luckily, thanks to me:), we gave up on our old mechanic. I found Ervine's through all the good reviews and am glad I did. This place and the people are awesome! How many mechanics keep apologizing when telling you what's wrong with your car (daryl)? How may places have 2 mechanics test drive your vehicle after repairs? How many places have free loaner cars? I have never felt so safe in my vehicle after going to Ervine's. Thank you for taking such good care of me! Jennifer Ulery

Thank you for taking the time to post a review Jennifer. We all enjoy working with each other and for such nice customers. It's our pleasure to provide the free loaner cars and provide the best service possible. Thanks again for the kind words. Always makes my day!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

The service at Ervine's is honest and quick. I don't care for going to dealership but I want the car I drive to last. When the engine on my car was failing they diagnosed the problem and informed me that the repair was covered under my warranty. This repair would've cost me $3k-$5k if serviced outside of a dealership. I am very thankful to Ervine's and have continued to use them and refer them to my friends.

Business owners can tell people all day long that they are honest but it really doesn't mean a thing if our actions don't inspire customers to share their experience with others. Thank you for taking the time to do that. We also pride ourselves on being able to offer service that matches or exceeds that offered at the dealership. In this case I'm happy to have sent you to them to get it all taken care of under warranty. Thank you for sending your friends to Ervine's. I promise we will work hard for them too.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

This is a trusted auto repair company. They are friendly , professional , and fair. The lender car is a game changer. A trusted experienced auto repair shop. Jamie meets you with a smile.

You're pretty easy to meet with a smile Sherry! It's a pleasure to work for you. Thank you for taking the time to write a review and for trusting Ervine's Auto Repair with your van. We're happy to provide you with a free loaner whenever you visit.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very happy they could work on my hybrid. Fast service and everyone's very friendly. Thank you guys!

Thank you for taking the time to write a review Sage. We have the luxury of working for very nice customers so it's pretty easy to be friendly. Please let me know if anyone is ever cranky and I'll make sure they get a timeout or a nap or whatever they need. Eric, our ASE Certified Hybrid Technician, really enjoys working on Hybrid vehicles and will take very good care of your Honda Hybrid.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I was serviced by Bruce and I must say that he was among the most competent servicemen that I've ever had the pleasure of interacting with. I brought a used car to them for inspection and he dutifully pointed out that while the car was otherwise in great condition, there were three anomalies that when combined was a potential systematic failure that could have cost me upwards of $3,000 to $4,000 extra to repair on my own if I were to purchase this car. Staff was friendly and did not mind me calling a jillion times and we even made light of it. 🙂 I plan on using them in the future for my auto repair needs.

Thank you for taking the time to share your review of Ervine's Auto Repair. I'm proud to say I think we employ some of the finest ASE Certified Master Technicians in Grand Rapids and Bruce is one of the best! We look forward to working for you in the future. Thanks again for your time and the kind words.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.