5

Honest, conscientious, fair priced. Communication is always great and service is outstanding.

Couldn't ask for higher praise but we'll keep trying to earn it. Thank you for taking the time to post a review Jane.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

My husband and I have had to have alot of work done on our vehicles in the last few years. Luckily, thanks to me:), we gave up on our old mechanic. I found Ervine's through all the good reviews and am glad I did. This place and the people are awesome! How many mechanics keep apologizing when telling you what's wrong with your car (daryl)? How may places have 2 mechanics test drive your vehicle after repairs? How many places have free loaner cars? I have never felt so safe in my vehicle after going to Ervine's. Thank you for taking such good care of me! Jennifer Ulery

Thank you for taking the time to post a review Jennifer. We all enjoy working with each other and for such nice customers. It's our pleasure to provide the free loaner cars and provide the best service possible. Thanks again for the kind words. Always makes my day!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

The service at Ervine's is honest and quick. I don't care for going to dealership but I want the car I drive to last. When the engine on my car was failing they diagnosed the problem and informed me that the repair was covered under my warranty. This repair would've cost me $3k-$5k if serviced outside of a dealership. I am very thankful to Ervine's and have continued to use them and refer them to my friends.

Business owners can tell people all day long that they are honest but it really doesn't mean a thing if our actions don't inspire customers to share their experience with others. Thank you for taking the time to do that. We also pride ourselves on being able to offer service that matches or exceeds that offered at the dealership. In this case I'm happy to have sent you to them to get it all taken care of under warranty. Thank you for sending your friends to Ervine's. I promise we will work hard for them too.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

This is a trusted auto repair company. They are friendly , professional , and fair. The lender car is a game changer. A trusted experienced auto repair shop. Jamie meets you with a smile.

You're pretty easy to meet with a smile Sherry! It's a pleasure to work for you. Thank you for taking the time to write a review and for trusting Ervine's Auto Repair with your van. We're happy to provide you with a free loaner whenever you visit.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very happy they could work on my hybrid. Fast service and everyone's very friendly. Thank you guys!

Thank you for taking the time to write a review Sage. We have the luxury of working for very nice customers so it's pretty easy to be friendly. Please let me know if anyone is ever cranky and I'll make sure they get a timeout or a nap or whatever they need. Eric, our ASE Certified Hybrid Technician, really enjoys working on Hybrid vehicles and will take very good care of your Honda Hybrid.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I was serviced by Bruce and I must say that he was among the most competent servicemen that I've ever had the pleasure of interacting with. I brought a used car to them for inspection and he dutifully pointed out that while the car was otherwise in great condition, there were three anomalies that when combined was a potential systematic failure that could have cost me upwards of $3,000 to $4,000 extra to repair on my own if I were to purchase this car. Staff was friendly and did not mind me calling a jillion times and we even made light of it. 🙂 I plan on using them in the future for my auto repair needs.

Thank you for taking the time to share your review of Ervine's Auto Repair. I'm proud to say I think we employ some of the finest ASE Certified Master Technicians in Grand Rapids and Bruce is one of the best! We look forward to working for you in the future. Thanks again for your time and the kind words.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have them do shocks and struts on my 2005 envoy. They also suggested other work but were understanding that I would and could do the other items myself and didn't push their repair on me. Their prices for parts and labor were fair, and the staff friendly. I would go back.

5

I found Ervine's to be an honest and reputable repair shop. I took my 97 Suburban in for an overhaul and everything they found that needed repair/replacement was accurate. They did a great job troubleshooting a major concern with the engine and also a problem with my a/c. I will definitely use them again and recommend them to my friends.

Thank you for trusting us with you Suburban, you've taken such good care of it and we're honored you drive all the way from Delton for us to take care of it. It's a pleasure to work for you. Thanks for writing a review and recommending us to friends, we promise to take good care of them as well.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

A great family owned shop. There aren't too many places I feel comfortable sending your wife or kids to for auto service. Many times you feel shops take advantage of someone that doesn't have automotive knowledge. Not at Ervines. Many times they tell us that something will need to be replaced eventually but is still good for another 5-10 thousand miles. Honesty like that keeps me going back.

Thanks for taking the time to share your experience at Ervine's Ty. It wasn't long ago we had to find a shop out of town for one of our kids. It can be a helpless feeling. We hope our efforts to make things as black and white as possible with emailed estimates and access to the technician working on the vehicles helps ease concerns. Thanks for letting us know we did for you and thanks also for your many years of allowing Ervine's to maintain your family fleet. We all enjoy working for you.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

First time I've needed any work done on my car here in GR and couldn't have asked for a better experience. The office staff is super efficient and friendly. I needed a loaner both days they had my car and everything was ready as soon as I got there right at 8a so didn't really slow me down. Bruce called and emailed everything they needed to do before starting the repair and then reached out to let me know when it was completed. Even though their office closed before I left work it was just as easy to handle everything via phone or email and then pick my car up after hours. I expected to have to have to deal with a few shops before I found one I liked but based on this experience if I need any other work done I would go back and will recommend them to anyone else.

Thank you for taking the time to review Ervine's Auto Repair. You've done such a complete job describing the level of service we strive to provide to every customer. Please contact us directly if we ever come up sort, your feedback is very important to us.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.