Grand Rapids Auto Repair

674 reviews
Call Us:(616) 202-5538
Schedule An AppointmentReserve a Loaner Car
5

Recently my Ford Escape Hybrid had an issue and I needed to find a repair shop that was familiar with hybrid cars. Ervine's came up on a Google search so I took it to them. They had it fixed the same day! I was extremely happy with the service and ecstatic to have my car back. I'm so glad to have a trustworthy local shop if I ever have any issues in the future.

Thank you for taking the time to post a review Stephanie. Your happiness with finding a qualified independent shop to work on your Escape Hybrid is equally appreciated by Grand Rapids Hybrid , powered by Ervine's Auto Repair. We are very pleased to be the go to shop for Hybrid and Electric Vehicles in the Grand Rapids area. Thanks again for the kind words.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

They did a great job with the truck. Be prepared that everything here is expensive. Good work and honesty is worth paying for though.

Thank you for taking time to write a review Erica. I'm happy you see the value in the service we provide. Looking for the cheapest price for auto repair can be tempting. Often we're the shop that 's called to correct the actions taken at the "not so expensive" shop. In the long run it's more expensive than it needs to be because it wasn't done right or with reliable parts the first time. We believe making a reasonable investment pays off for our customers in the long run. It's our responsibility to ensure you can rely on your vehicle to transport you and your family safely and dependently across town or cross country. We also know doing the job right the first time at a fair price for quality parts keeps you from having to return for further work or worse yest suffer a break down.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Family run business. Eric, Bruce and Jamie are the nicest people. I would recommend them to anyone needing work done! They are honest and professional and do a great job. One super perk of taking your car in for maintenance is that they offer a loaner car while they are working on your car. As long as I live in West Michigan I will be taking my car to Ervine's.

Thanks for the love on Valentines Day! My hope is that you will be just as quick to let us know if we ever don't live up the review you were kind enough to take the time to write!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have been going to Ervine's for quite some time now. They always have quality service and are extremely nice. They will do anything necessary to accomodate you appropriately. I love them and would recommend them to anyone!

Thanks for taking the time to write a review Mackenzie. I'm always telling people how nice our customers are and you are proof! Your kind words are appreciated even more today. Things don't always go perfectly as they did not on your VW last week. Thank you for trusting us and being so understanding. You are a gem!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great service even on short notice! My son's car broke down in Grand Rapids and we thought he might have to spend the night or longer. Ervine's to the rescue! Got the parts and finished the job on an old 1999 Dodge Stratus in one day! HIghly recommend!

Thank you for taking the time to write a review Charla. It feels good to be able to jump in during a crisis and get someone back on the road home.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Staff was very friendly and helpful. They gave great advice to help me deal with a previous car place who didn't do such a great job. They are fast and keep you updated on everything. I would recommend to anyone.

Thank you for taking the time to write a review Jammie. Also thank you for trusting Ervine's to repair your vehicle, given your past experience it's an even greater honor.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I brought in a used car for a pre-purchase inspection. The shop was able to work it in on relatively short notice; they were very prompt with update and insightful. They called me after the inspection to talk through what they found with me and took the time to answer all my questions. Will work with them again.

5

These guys are excellent! Awesome customer service and reasonable prices for quality work. I feel completely confident with bringing my vehicle here for any types of maintenance. They really have left a good impact on me.

We always appreciate seeing you Kameryn. You're a pleasure to work for!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I am a long time Ervine's customer who continually is impressed by their expertise and their service. It is wonderful to have people I can trust when it comes to car repairs and advice. Their loaner car service makes the repair process easy. I will continue to be a return customer.

Thank you for taking the time to post a review Tony. It's pretty wonderful for Ervine's to have loyal customers like you! Jamie

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Not being from around the area, we had to choose an auto repair place basically entirely off reviews. Having been ripped off a few times at different places, we were a little skeptical but we did not regret going to Ervines! The customer service was spectacular and I loved the online link they sent me so I could approve and disapprove of what needed to be fixed on our car - according to our budget. There were no surprises and we will go to Ervine's every time we need our car fixed. I honestly felt like they cared about how well my car ran, not just about how much money they could tack on to the bill. Thanks and we'll see you guys again and will be sure to refer you to anyone looking for an awesome auto repair shop!

Thank you very much for taking time to post a review Ellen. We really do care how well your car runs and we feel very fortunate to be able to work for nice people like you every day. As good as your review makes us feel we also very much want to hear if we ever fail to meet the standards you describe above. Very Best, Jamie Ervine's Auto Repair Grand Rapids Hybrid

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
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Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.