Grand Rapids Auto Repair

I am very impressed. I needed my breaks done. I requested a loaner just in case it took longer than necessary for a fix or if there was something random they needed to fix. I hadnt brought my car in a long time....for reasons. Brought it in wednesday night right before closing and they had my car inspected the next morning. They were honest, to the point, thorough, and if I had questions they answered. They had it done same day. I drove my car today in wind, ice, snow and traffic and it felt like smooth silky heavenly chocolate. I had my husband drive it to work tonight. Mostly because I wanted him to feel like what heaven felt like ( new tires and breaks). He texted, omg.

My Toyota Tacoma. Front half shaft. Seal axle berring hole deal. My guys couldn't get the axle out. Bruce came through. I'd recommend his shop totality. Quality work at a far price. Plus thay worked with my warenity company.

These guys know their stuff and they're very friendly to boot. I worked with Bruce, whose son actually recommended the shop to me. I'm a shade tree mechanic - I do basic work on my car during the warm months and have done as much as change the timing belt on my Focus. However, during the cold months of the year, I don't have a garage in Grand Rapids to do this kind of work (I did when I lived in the Detroit area and I miss those days dearly). When my accessory tensioner broke in January, I didn't want to force myself to work on the car with freezing cold fingers in my parking lot. Enter Ervine's: I had my car towed there and they did all of the work. Bruce was very up-front and friendly about everything and I couldn't be happier with the results. He found a few other issues with the car (bad water pump - ugh!) and replaced a tie rod end as well. Even though my car was lowered, Bruce made an exception to their policy on modified cars and performed an alignment as best he could anyway. The car doesn't handle the way it should, but that's my fault since the camber isn't set correctly. My only grudge is a personal one since I'm spoiled and normally fix my own cars: this was an expensive trip. I spent $900 when all was said and done. I could have done the work myself for $400 with OEM brand parts. NAPA parts aren't cheap to begin with and when you throw labor on top of that, this definitely isn't a cheap shop to take your car to. But you get what you pay for, and I paid a premium. Highly recommended if you want car repair work and maintenance done right.

Our family appreciates the quick response and turn around time for all the service we've received at Ervine's. The staff is always friendly and helpful!

I was having a rough morning and was really tight on money. I took my car into Ervines first thing in the morning, they were quick to have it diagnosed. They explained it to me and i had a little break down when i saw the price. Honestly the price they gave was cheaper than most and it was quality work. I gave them the go ahead, they had my car fixed by 2pm ive never seen such fast efficent work from car repairs shops. I was stuck in a situation due to having to be to work and was already late but Jamie offered me a ride if i couldnt get one, that was awesome! U cant get that anywhere else. I didnt need a ride but during my wait Jamie and (im sorry i forgot her name) the second girl that came in were awesome they helped me not feel so bad and had me smiling again. Ervines is just great, theyre friendly their customers are friendly. I will be bringing my cars to them if i ever need anything. Thank You! 💕 Ellen

I am a fleet manager at a large company responsible for our company used vehicles; as well as, the personal cars of the executives and their families. We have Mercedes, Lexus, Infiniti, Toyota and some fords and Chevys. Ervine's does the most professional work in town, always honest and upfront. It is not the repair facilities fault if you chose to own a Hybrid with a $ 9,000 electric inverter or an Infiniti with expensive parts. The old saying, "it costs money to go fast, how fast to you want to go!"

We own a 2007 Ssturn Vue with over 170,000 miles and a 2002 Chevy Trailblazer with more than 197,000 miles. How do they last that long? By following the manufacturer's recommended maintenance schedules, and by competent, professional service technicians. With new car payments averaging near $500/ month or more, and the increased insurance costs with a new vehicle, it costs soooo much less to maintain and repair your present vehicle. Michigan winters can be harsh on vehicles, and we'll likely drive ours 'til they rot away and the doors fall off, but until then we can drive with confidence knowing that the expert service provided by Eric, Bruce, and Paul - Jamie and Megan too! - will keep our vehicles in good, safe condition, and provide many more miles of service.

Excellent staff working at the front and the back. I only have the one car, but they were willing to drive me home and pick me up when my car was done. Cost for the oil change was a bit more than I've paid in the past, but for the service it's worth it.

Ervine's has serviced my car for several years. They are trustworthy, quick and I love the (free) option of a loaner car if needed. Recently my ignition tumbler quit working and my car was towed to Ervine's in the evening. By 7:45am the next morning, someone had contacted me about the issue. They were able to source the correct parts, repair my car and have me back on the road the same day. The quality of service, honesty and efficiency are outstanding!

I have used Ervine's for my repairs for the past 4-5 years. They are excellent at explaining the issues your vehicle is having as well as pointing out repairs that should be made before they become bigger issues. They don't push you to make repairs that are unnecessary and you truly feel like they have your best interest in mind. The repairs are always done quickly (mine have always been repaired same day) and I have never had any issues with anything they have fixed.