5

Honest and professional.

Hi Dan. Thanks for leaving us a review. We appreciate your business.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very professional thorough service for your hybrid. The best place to service your hybrid in Grand Rapids.

Thank you Henry, Always a pleasure working for one of the original Prius owners in Grand Rapids! Thanks for taking the time to post a review.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervines has been so helpfull with our prius problems. They gave us full attention on the phone with questions, even when we broke down while on vacation they worked with us to find a solution. Highly recommend!

Thanks for thinking of us on vacation. We're happy you called for advice and glad to help. Thank you also for taking time to share your experience with Ervine's Auto Repair and Grand Rapids Hybrid.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

If you're in a position where you can't afford to get mistreated, like my wife and I, take your vehicle here for service. I'm not in their dept, I pay my bills. Ervine's not in my dept, because they do what they say. They've done excellent work on a number of serious issues on our 93 2wd Suburban we are truly grateful for. Heck, I'm starting to look at Prius' for our next car, just to be worthy of their service bay. Thank you so much folks.

Thanks for trusting us with your Suburban Morris. It's our honor to have earned such a glowing review. F.Y.I. we had a Tahoe before we made the switch to our Prius. Loved both of them but love the repair and gas bills for the Prius even more.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have had an absolutely incredible experience at Ervine's. I was coming in from Detroit on what was supposed to be a 1 day business trip in GR. Unfortunately my car broke down. I got a referral to call Ervine's and I couldn't have asked for better customer service. Megan and Eric gave me first priority and started working on the car immediately.They even helped me find a hotel and use their lobby as a work space. Eric explained everything to me in a comprehensive and effective way - I felt very in the loop about everything regarding the status of my vehicle. Nothing but good things to say. They are such good humans.

Julia, thank you for taking the time to post a review . Your incredibly encouraging word made a really good day at Ervines Auto Repair and Grand Rapids an outstanding one!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Friendly and helpful employees. My car had new shocks and struts replaced within one day. I would definitely recommend!

Thank you for your kind words Elly! It was our pleasure to work on your Jeep!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great and friendly customer service from Jaime. Skilled and honest mechanic work from Eric and team. Wonderful analysis, options and communication via phone, text and email. Worth any higher price due to quality service, free loaner car and satisfaction guarantee.

It was a pleasure working for you Antron. Thank you for taking time to post a review and good luck!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Having a great time with my man seeing old friends loving it

5

Great experience all around. Great communication by the office and mechanic about what was completed to fix my a/c that 3 other mechanics looked at. I would highly recommend them. Mark in Allendale, MI

Thank you for taking time to post a review and the kind words Mark. You also did a great job communicating your vehicle history when you brought it in for service.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Although I forget the mechanic/technician's name, I do appreciate him giving me a thorough breakdown of his diagnoses over the phone. Based on the advice he gave me, I can definitely sense that the staff there are not going to suggest any unnecessary repairs. Their knowledge of Priuses is also very extensive. Furthermore, they were nice enough to let me drop off my vehicle 15 minutes before they open so that I could arrive to work on time. I am grateful that GR has an independent and qualified shop that specializes in Hybrid vehicles.

Thank you for your kind words Jason! Eric has a passion for hybrid vehicles, especially the Prius! We appreciate your business and recommendations to other hybrid drivers.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.