5

Always can count on Ervine's for honesty, trust and to do a great job.

5

I enjoy working with Ervines; they’re always professional, explain everything that they are recommending for service, helpful and honest. It’s hard to find these qualities from businesses, I’m glad we can always count on them to take care of our vehicles!

Renee, you and your family are always so appreciated. We know getting a car serviced isn't something people look forward to, but you always come in with a smile on your face. I'll keep the Hot Wheel cars in the drawer for your kids ;)

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I used Ervines for some routine work in 2019 on my Honda CRV. I asked for, and they provided a comprehensive evaluation of the needs of my car. I had the services they suggested , and knew were needed. They offered a loaner car, which was helpful. A year later, I notices a weird noise from a rear wheel, and asked them to look at it. They took the car into their shop the same day, provided transportation, and had the work done by the end of the day. They told me it was a defective part, and warranted all the work, and I left with no bill. Ervine's are honest, responsive, and were great to work with. I appreciated their service.

5

Stopped in to have a headlight put in and asked if they could check over my Van before I go on a trip. Jamie said they could do it right then and during that inspection discovered I needed rear brakes I love that they respect my time and repaired it immediately so I didn't have to come back another time. You can always trust Jamie and Eric and their workers to do what is best for you. And the credit voucher they give you at the beginning of the year based on how much you paid them last year, is a sweet treat. You guys rock!

5

The staff at Ervines are all very professional. The mechanics are super knowledgeable about all issues, especially about my hybrid. I spent a lot more than I expected, but I left with a much-improved car that I'm certain will last longer because of their care.

Cynthia, we appreciate your kind words and review! We strive to educate customers on their cars so they can keep the vehicle running as long as possible and are thrilled when people think that's a pretty fantastic thing to do :) We are excited to see you again in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

They are the experts on electric cars. The owner took the time to come out and look over my daughter's used Prius and discuss pros and cons of the vehicle and give his advice on how to address some of the issues she was having. Exactly the kind of expertise one looks for.

5

I was very impressed with the work they did on my car. They kept me in the loop the whole time my car was in there care. I would suggest there work to anyone who needs there car work on! I will definitely be a return customer!

Thank you Jeremy! We appreciate your kind words and trust. We look forward to seeing you again!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

We have been using Ervines to service our vehicles for as long as I can remember. Jamie and Megan are so kind and fun to talk to. All of the mechanical staff is so knowledgeable. Eric and Bruce take the time to think through the problem and then explain what is happening and all possible options. Even though we dont live in Grand Rapids anymore we still bring our cars to Ervines....we dont trust anyone else.

Wow. We’re honored Stacey! Thank you so much for your review. I’ve are so thankful for your and Chris’ loyalty to us. We promise to always do our best to take care of you!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Good people doing the best they can.

Hi Saul, you're right. We do the best we can every single day! Thanks for letting us work on your PT Cruiser.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great service!! They explain everything they are doing. The girls in the office are always very friendly and helpful. Would recommend them to anyone look for someone who is honest about your vehicle. Will not try and talk you into service you don’t need.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.