5

Have used Ervines for car service for at least 20 years. I trust them like family. They are honest, dependable and professional. They are all friendly while giving quality service. I highly recommend.

5

I was very happy with my experience at Ervine's. They are honest people and take care of their customers. I'd definitely recommend them to anybody.

5

This is my first time at Ervines. I'm impressed by there use of electronic media to communicate with me. Also nice clean facilities when you walk in the shop.

5

I had the most amazing experience with Ervines Auto Repair & Grand Rapids Hybrid. I inquired about a repair and by 7:30 am, the next morning I had a quote back from Eric that was 1/6 the cost that the dealership quoted. Eric, Megan, and Jamie were awesome to work with! I received a loaner car and within 48 hours they had completed the repair and ran a complete diagnostic check on the vehicle. They were able to walk me through every step of the process. Communication could not have been any better and the techs were awesome to work with. I cannot recommend this place enough. Tough to find better people to work with than the folks at Ervines.

5

I've been utilizing Ervines since 1987 (back when they were on Eastern and 52nd). Have no plans to go elsewhere. I even confer with them on car purchases as they know what brands/models come in the shop more than they should. When you find an auto repair shop you can trust, you stick with them.

5

Very friendly staff. Quick and transparent work, as well as a fantastic website with solid UX. There was no hassle or pressure here!

We enjoyed working for you Brandon. Thank you for your review!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Fantastic staff that do what needs to be done and don't push you at all. Uniquely they take pictures of nearly every recommendation and area of work being done which you can easily see online so you can get a sense of necessity in the repairs. I am always happy to bring my vehicle here.

Hi Trevor, we're glad you like all of the photos and our online system! We think it's pretty cool and love being able to be so transparent! Thanks for your awesome review!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I had a high mileage older pickup that just broke down. It happens! They were honest and told me what happened And how much it would be to fix with no pressure up to me. I will be takeing my new vehicle to them when i get one ! They have done all my auto work , And My Daughter takes her car there she feels safe ! Not taken

5

The best at communicating with the customer. Very friendly and knowledgeable. The loaner cars is an awesome service.

Thank you for your review Michelle! Our communication style may be over the top for some, but we feel there should NEVER be surprises when it comes to auto repair. We look forward to seeing you in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I've been taking my vehicles to Ervine's exclusively the past few years and they have been nothing but excellent.

Your loyalty means the world to us, thanks Brandon! We promise to keep up the excellent standard.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.