Grand Rapids Auto Repair

Great experience! The online updates and pricing/authorization should be standard. It’s so convenient. They show you photos and explain options for the auto repair-inept. It’s always worth going to Ervines for repairs.

Everyone was great to work with and my car is in fantastic shape. The online portal to view what you can have is perfect.

Great service, friendly staff

Excellent service, great communication, honest. Pictures of services are sent to you which is nice. Prices are on the high end. However, your car will be fixed by experts who work and hybrid vehicles everyday.

We are very satisfied with the work so far. Although the first day the heater hose came off and it heated up. We got that fixed and now it seems fine. It is an old truck. My husband plowed snow with it. Which accounts for many of it's issues. We have had it 15 yrs. and it has been a good old truck. Thank you so much.

First time using them for my hybrid repair. I loved their online tools for estimate and approval and payment. They were so friendly, knowledgeable, and helpful! I highly recommend Grand Rapids Hybrid!

Good, efficient service from good, friendly people.

Ervine's is a great auto service center, the staff has to be one of the best and friendliest groups of people I have ever worked with, as well as very knowledgable, they went above and beyond what I had expected especially during this time of quarantine, work was done fast and at a great price. Ervine's will be my place for vehicle repairs in the future!

Ervines is my first choice for car repair. I always feel like they do an extremely thorough job. It’s hard to find a mechanic you feel you can trust. More than once, they have told me that my problem was covered under warranty and it would be free if I took it to the dealership for repair, even though they could have fixed it. The staff are always super friendly and easy to talk to. They always answer the phone. Sometimes after hours. I feel like they actually care about my situation. I’ve never had to wait long to get an appointment, like I have with other service places. I am usually surprised with how quickly my car is done and Bruce always calls with updates while working on it. I really appreciate the loaner cars provided free of charge. That’s a nice touch other places don’t do. I really like the text and emails updates. And now with the COVID19 restrictions, everything can be done by smartphone or computer, including estimates.,work authorization and payments. I would highly recommend Ervines.

Extremely helpful, my car started having problems while I was driving across the state and they fixed it quickly and on my time schedule!