5

From the service to the detailed report online to the actual work done on my car; everything about Ervine’s is fantastic. Steve does an amazing job breaking down what’s going on and gives you his honest opinion. I will never go to a mechanic other than Ervine’s. 10/10

Thank you so much for your review Tyler. We enjoyed working with you and look forward to seeing you again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thanks very much for the thorough assessment of our vehicle. You took the time to go over things and gave helpful suggestions

5

First timer with Ervines, but I can definitely say this is going to my go to shop. I haven't had customer service like this is so long. Not only was Megan, patient and understanding, She was very kind & helpful. Steve was on point with communication, & professionalism and being super understanding, and helpful. Thank you both so much. Shout out to the guy that did the work, Im not sure his name. Thank you so much for all your help!

5

I recently had the opportunity to have my vehicle serviced at Ervine’s after unsuccessfully having what I thought was an “easy” service repair done elsewhere. The entire process and service work completed at Ervine’s was top notch! From the accommodating and friendly voice that answered the phone to help schedule the appointment, the thorough job that the technician did, the quality of work completed & the proactive diagnostic review & quote for other work that needed completed to keep my vehicle running optimally. The quality and the peace of mind Ervine’s provided me is worth every penny. You get what you pay for and I feel like I got the better end of that saying! I won’t be taking my vehicle elsewhere. #Ervingsforlife

5

Efficient, fair and reasonable. Went over quote line by line with recommendations and why they were made. Easy to select which recommendations to go with online. Steve communicated with me every step of the way and was able to answer all questions. Provided a free loaner vehicle while in the shop. I will bring my vehicle back and recommend anyone take their vehicle in when it needs service.

Thank you so much for your review and your trust in us, Brian! We look forward to seeing you again!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

service with very professional, reliable and honest people, 100% recommended

Thank you, Alvaro!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5 star service

5

They go above and beyond to help

5

I've been going to Ervines for over 30 years. You just can't beat this place for car service. They always explain everything and let you decide on what you want done. Everyone there treats you like you're their only customer. Many thanks to Steve and Megan for getting me in on short notice.

5

A great experience from start to finish. Friendly people in the office, clear communication on where to park and what to do when dropping your car off, knowledgeable staff who are backed by solid mechanics. You know the job is being done right.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.