5

They do excellent work and thoroughly explain everything that needs to be done. The most transparent auto shop I've ever been to

Thank you for your wonderful feedback, Jacob! We're thrilled to hear you appreciate our thorough explanations and transparency. Your satisfaction is our top priority, and we look forward to assisting you again!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Rarely do I leave reviews, but this shop deserves one! I had the most amazing experience. They were thorough with their inspection and explained everything to me step by step - even with pictures. They don’t take advantage of you because you may not know a lot about cars and rip you off like other places do. They are good people and I’ll never go anywhere else! Bonus is that they are women-owned! Love to see that!

Thank you so much for your kind words, Morgan! We're thrilled to hear about your amazing experience with us. Our team is dedicated to providing quality service and transparency, and it's wonderful to know that it made a difference for you. We appreciate your support for women-owned businesses and look forward to serving you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Excellent service, explained everything wonderfully and the whole experience was as little pressure as possible. Would go again.

Mitch, we’re so thankful for your kind words. We look forward to helping you when you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great experience. We have hybrid vehicles and the team is very knowledgeable and transparent. Thank you!

Thank you for your kind words, Sandra! We're thrilled to hear that you had a great experience and that our team could assist you with your hybrid vehicles. Your satisfaction means a lot to us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

After waiting too long for much needed car repairs, these people took excellent care of me. The inspection, documentation, and explanation of what was wrong was top notch! I received a loaner vehicle and was kept informed on the progress being made. After repairs, the car drives like a dream! Thank you!

5

Thank you for the 5-star rating, Ev! We look forward to serving you again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for your 5-star rating, Lindsey! We appreciate your support and look forward to serving you again soon.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

This place is your go to for EV! They treat you like family who's on a budget. Steve is amazing!

Thank you for your wonderful review, 4th Geer! We're thrilled to hear that you felt like family during your visit. Steve appreciates your kind words, and we're here to support you with all your EV needs!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine's is a great example of getting what you pay for. They're not cheap, but they are worth the price. The things that really stand out are: A) they almost always have a loaner car that you can use for as long as the repair/diagnosis takes. B) the mechanic working on your vehicle calls and explains in detail what's going with your car C) they send you a detailed report of everything that's wrong with your car and how much each repair will cost, and they even include photos(when possible/neccessary) of the damage. D) they provide helpful insight when you're shopping for a new car. I still take my car to cheaper places for small stuff like brakes, suspension, etc. But for engine, transmission, or high voltage battery issues, Ervine's is the only place I trust.

Thank you for your wonderful review, Chelsea! We're glad to hear that you appreciate the value of our services and the thoroughness of our communication. Your trust in us means a lot. We look forward to serving you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Since moving to GR I have ONLY used Ervines, I 100 percent trust their judgment, and know that their decisions and recommendations are made with me and my car in mind! I would recommend them to anyone anytime! 10/10 service and top tier personalities in the shop- I always feel welcome and taken care of.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.