5

I recently had the opportunity to have my vehicle serviced at Ervine’s after unsuccessfully having what I thought was an “easy” service repair done elsewhere. The entire process and service work completed at Ervine’s was top notch! From the accommodating and friendly voice that answered the phone to help schedule the appointment, the thorough job that the technician did, the quality of work completed & the proactive diagnostic review & quote for other work that needed completed to keep my vehicle running optimally. The quality and the peace of mind Ervine’s provided me is worth every penny. You get what you pay for and I feel like I got the better end of that saying! I won’t be taking my vehicle elsewhere. #Ervingsforlife

5

Efficient, fair and reasonable. Went over quote line by line with recommendations and why they were made. Easy to select which recommendations to go with online. Steve communicated with me every step of the way and was able to answer all questions. Provided a free loaner vehicle while in the shop. I will bring my vehicle back and recommend anyone take their vehicle in when it needs service.

Thank you so much for your review and your trust in us, Brian! We look forward to seeing you again!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

service with very professional, reliable and honest people, 100% recommended

Thank you, Alvaro!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5 star service

5

They go above and beyond to help

5

I've been going to Ervines for over 30 years. You just can't beat this place for car service. They always explain everything and let you decide on what you want done. Everyone there treats you like you're their only customer. Many thanks to Steve and Megan for getting me in on short notice.

5

A great experience from start to finish. Friendly people in the office, clear communication on where to park and what to do when dropping your car off, knowledgeable staff who are backed by solid mechanics. You know the job is being done right.

5

Ervines has worked on our hybrid cars but also my old Outback! We appreciate their transparency and up-front communication. I always feel I understand what needs to be done and why, and they are always happy to take my call. When we can't afford a repair, they're good about helping us figure out how long we can wait.

5

We're on our third car now with Ervines. Even though we don't drive the newest vehicles, they're always helpful and honest with what we need to get done to keep em running for as long as we can! When I needed to scrap two cars last year, they were empathetic and helpful. They've worked on hybrids for us but also our standard vehicles! I love that they offer loaner cars and we have certainly taken advantage of those :)

5

Always quick and responsive.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.