5

I came to Ervine’s for an oil change and was very impressed with their service. Everyone was friendly, professional, and made the process easy. The pricing was reasonable, and they were upfront about everything. Great experience—I’ll definitely be back!

Thank you for your wonderful review, Kaitlyn! We're thrilled to hear that you had a great experience with our team. Your satisfaction is our top priority, and we look forward to welcoming you back for your next service!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Scheduled my appointment efficiently and kept me informed of my service progress as well as details about the work being performed .

5

Everyone from front deck to tech in the shop is really friendly and knowledgeable. They inform you well on things that need to be replaced and other things down the road that should be done with no pressure. I will continue to bring my vehicles.

Thank you for your wonderful feedback, Andrew! We're delighted to hear that you found our team friendly and knowledgeable. Your trust in us means a lot, and we look forward to continuing to serve you and your vehicles in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for your 5-star rating, Jennifer! We appreciate your support and are glad to know you're satisfied with our services.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Clean, friendly, helpful people. Keeps you informed about your car .

Thank you for your wonderful review, Sharon! We're delighted to hear that you appreciated our cleanliness and friendly service. Keeping our customers informed is a top priority for us. Your support means a lot to our team!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Awesome customer service and honest, trustworthy, caring and just down right Godly people. Thumbs up to Amber and Steve for such a professional demeanor. I will definitely spread the word about Ervines wonderful service .

5

This was my first time at Ervine’s. Every person I spoke to was extremely friendly and very accommodating. Broke down what issues my 2021 Tacoma was having and how to prioritize which should be addressed first. Will definitely go back when needed.

Thank you so much for your kind words and for trusting us with your Tacoma! We're thrilled to hear that your first experience with Ervine’s was a positive one. Our team takes pride in providing friendly, transparent service, and it’s wonderful to know we could help you prioritize your vehicle’s needs. We look forward to assisting you again whenever you need us. Welcome to the Ervine’s family! 🚗😊

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

As always, Ervines takes care of the problem as well as anticipating future issues. Got concerns? They'll give you solutions!

5

I would definitely return to this place for any of my auto repair service needs based on my consistent and positive experience ! The staff is very helpful with great follow up. Steve was especially helpful! He is very professional and takes his time with the Customer to ensure all services are fully explained, addressed and discussed upfront for a good understanding of the issues and priorities so you may make well-informed decisions on repairs needed. I appreciate the great communication from start to finish, and was pleased on how effortless and efficient they made the whole process. They also will provide you with a loaner if needed. I would highly recommend this auto repair service provider if you are looking for a professional, efficient, fair and honest establishment that you can count on and trust! Keep up the Excellence in Customer Service and professional auto repair services!

We’re thrilled to hear that you had such a positive experience with us and that Steve made a lasting impression with his professionalism and dedication to clear communication. Our team works hard to ensure our customers feel confident and informed every step of the way, so it’s wonderful to know we hit the mark for you. We’re also glad you found our process effortless and efficient and that the loaner vehicle helped make your experience even smoother. Your kind words and recommendation mean the world to us, and we’ll be sure to share your feedback with the entire team. Thank you again for your trust and support. We look forward to assisting you with your auto repair needs in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have been coming to Ervines for a while now and they do nothing but great work. Their techs are very knowledgeable and will be blunt about what truly needs to be done and what can wait. I love how they dont push me to fix things that dont need to be fixed right away. They would rather wait and monitor a situation before recommending I spend a lot of money on a repair. I love their documentation process and it makes it easy on me to see what the issues are and I get to actually see the issue instead of just taking their work. I will continue to come to Ervines for years to come!

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.