Always the best service here. They use quality parts, and are very professional. I love the fact that they check your whole car out, and recommend service that will be needed in the future. This gives me the option of doing it myself, or bringing it back in at a future date for them to do the repair, or bring it elsewhere if I choose. Also love that the mechanic calls me to discuss the repair if it’s beyond the cost of the quote they gave me. This last time, he called to tell me he saved me money. Who does that these days? Take your car here for repairs, real mechanic’s work here, you get what you pay for. Megan and Jamie in customer service are the nicest people you will ever meet. I’ve spent 5 grand here in the last two years, on major and minor repairs, so I guess I’m paying them for this review, but they deserve it.
Brian, thank you so much for your review! We love cars and we hope that everyone can see it. Your business and trust is appreciated and we promise we'll always give you the best customer service in town!
- Ervine's Auto Repair & Grand Rapids Hybrid and EV