4

Hi Alisa, thanks for your review. I know you didn't get great news about your Escape while it was here, but we're thankful that you gave us a chance to look at your Ford and give you a proper diagnosis-even though it wasn't a fun one. If there is anything we can do to change your 4-star visit to a 5-star visit, please let us know.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5

5

I took my car here for repairs and Jamie and the team had great customer service and were very thorough and efficient. They were able to get my car in quickly and the work was done in a timely fashion. They also offered a loaner car which made it easy for me to continue on with my day to day life. I also love The invoices and photos that they send you of the exact problems that I had. I definitely recommend Ervines. I will be returning for future repairs.

5

I had a great experience with Ervine’s Auto Repair. My car started malfunctioning on the highway the other day and Ervine’s got me in right away. I was able to use a loaner car while they worked on mine. Everyone I spoke to was very friendly and professional. They have a totally contact free protocol. I will definitely recommend Ervine’s to my friends and family in Grand Rapids and I’ll continue to go there for my car services.

5

Todd, your review means a lot to us. We saw the review on our website and appreciate it very much. We are thankful for your trust and business.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I have a 2012 Dodge Journey, Ervine's is the best place around to work on vehicles. I trust them and they keep my vehicle running! I wouldn't dare go to anyone else

5

This is strange I know, but I actually like it when I notice something wrong with my cars. That means it's time to call my friends at Ervine's again! I have older cars and they are going to need work once in a while, but I always appreciate talking with Ervine's staff about the issues and enjoying the great work they do once they are finished. I always feel like they take care of all my auto needs so well.

5

Good experience

5

Thank you very much for your 5 star review. We are looking forward to helping you with your car needs again in the future.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.