5

Hi Butterfly, I can't be sure who you are, but i'm fairly sure I know. Thank you for letting us work on your vehicle. We're here when you need us again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Working with Ervines was the best mechanic experience I've ever had. From the first call I knew my car was going to be in good hands with these folks. Incredibly friendly, accommodating, and professional, there is no comparison. As long as I live in West Michigan this is where I'll take every one of my vehicles anytime they need work. These guys are worth every penny, and I couldn't be happier. Thank you!

5

Exceptional service! The team at Ervine's is top notch! Their attention to detail is outstanding from beginning to end! Thank you for your friendliness, knowledge, and superior quality of service!

4

I’ve used other mechanics on previously owned vehicles but since I found Ervines I’m a loyal customer. I definitely trust them as much as my dealership to keep me safe on the road. Now they are pricier but it is a better ticket than the dealership service center. You pay for what you get—and quality parts and service are worth every penny! I’ve come to Ervines to service my Chrysler 200 on several occasions, never for the same service. I appreciate that they do their best to get you in and out ASAP. They offer detailed estimates with notes and pictures so you know you’re not just getting pushed for unnecessary services. They answer any questions I have without hesitation or attitude. The loaner vehicle is a bonus so I’m not spending time off from work or extra spending for ride share while waiting for my car to return.

Thank you for your review Ramona. If there is anything that we can do to change your 4 star review to a 5 star review, please let us know. We appreciate your trust and loyalty!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I took my car here for some maintenance and check ups. I am so impressed with this shop. They were super friendly, easy to work with, were very transparent with pricing and what was going on with my car. I will definitely be taking my car here again!

5

Ervine's is always friendly and knowledgeable. I really appreciate that they give me a head's up on potential issues BEFORE they become emergencies so that I can make decisions on what my car needs rather than being forced to fix something major that wasn't caught soon enough. The whole team makes everything easy!

Thank you Aimee!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine's is so professional and timely with their communication. They are the only ones I trust with my Prius!

Thanks Blake - We love a Prius and a happy guest!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great customer service, technician keeps you updated with reports and pictures via text link and email link as your vehicle is getting repaired, also great turn around time!

Thank you for your review and for trusting us with your Tahoe Hybrid. We're here for you when you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

5

Awesome, knowledgeable staff. Took a vehicle here for a pre-purchase inspection. Found a lot of concerns and helped make our decision much easier.

Thank you for your review! We're glad that the pre-purchase inspection was helpful to you and your family while making the choice to buy a used vehicle. We're always here to help when you need us.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.