Grand Rapids Auto Repair

Ervines is my first choice for car repair. I always feel like they do an extremely thorough job. It’s hard to find a mechanic you feel you can trust. More than once, they have told me that my problem was covered under warranty and it would be free if I took it to the dealership for repair, even though they could have fixed it. The staff are always super friendly and easy to talk to. They always answer the phone. Sometimes after hours. I feel like they actually care about my situation. I’ve never had to wait long to get an appointment, like I have with other service places. I am usually surprised with how quickly my car is done and Bruce always calls with updates while working on it. I really appreciate the loaner cars provided free of charge. That’s a nice touch other places don’t do. I really like the text and email updates. And now with the COVID19 restrictions, everything can be done by smartphone or computer, including estimates.,work authorization and payments. I would highly recommend Ervines. (Note: I realize this is the same review I left after my previous service appointment But it is still relevant so I decided to repost after this current visit).

Great service and great people to work with! Prices are great and it was done quickly, which was greatly appreciated! Thank you Ervine's! I will DEFINITELY come back for all my auto repair needs! I will recommend you to family and friends! 10/10!

Bruce was very professional, work done promptly..

Working with Ervines was the best mechanic experience I've ever had. From the first call I knew my car was going to be in good hands with these folks. Incredibly friendly, accommodating, and professional, there is no comparison. As long as I live in West Michigan this is where I'll take every one of my vehicles anytime they need work. These guys are worth every penny, and I couldn't be happier. Thank you!

Exceptional service! The team at Ervine's is top notch! Their attention to detail is outstanding from beginning to end! Thank you for your friendliness, knowledge, and superior quality of service!

I’ve used other mechanics on previously owned vehicles but since I found Ervines I’m a loyal customer. I definitely trust them as much as my dealership to keep me safe on the road. Now they are pricier but it is a better ticket than the dealership service center. You pay for what you get—and quality parts and service are worth every penny! I’ve come to Ervines to service my Chrysler 200 on several occasions, never for the same service. I appreciate that they do their best to get you in and out ASAP. They offer detailed estimates with notes and pictures so you know you’re not just getting pushed for unnecessary services. They answer any questions I have without hesitation or attitude. The loaner vehicle is a bonus so I’m not spending time off from work or extra spending for ride share while waiting for my car to return.