Grand Rapids Auto Repair

These guys and gals are just the best! timely service and fairly priced!

I reached out to Ervine’s Auto Repair Grand Rapids Hybrid to run a diagnostic report on a used vehicle that I am considering to purchase. Bruce was very polite and extremely helpful with setting up the appointment. He provided an overview of the services and quote via e-mail. Everything went as according to planned, I dropped the vehicle off and was informed of the findings electronically as well as spoke to Bruce in detail regarding my concerns. The pricing was satisfactory and services exceeded my expectations. I highly recommend EARGR. I’ve actually worked with them over the past 10-15 years with multiple vehicles. First class business!

Always the best place to take your car or truck for service. They're honest and trustworthy; something hard to find these days.

Ervines is my first choice for car repair. I always feel like they do an extremely thorough job. It’s hard to find a mechanic you feel you can trust. More than once, they have told me that my problem was covered under warranty and it would be free if I took it to the dealership for repair, even though they could have fixed it. The staff are always super friendly and easy to talk to. They always answer the phone. Sometimes after hours. I feel like they actually care about my situation. I’ve never had to wait long to get an appointment, like I have with other service places. I am usually surprised with how quickly my car is done and Bruce always calls with updates while working on it. I really appreciate the loaner cars provided free of charge. That’s a nice touch other places don’t do. I really like the text and email updates. And now with the COVID19 restrictions, everything can be done by smartphone or computer, including estimates.,work authorization and payments. I would highly recommend Ervines. (Note: I realize this is the same review I left after my previous service appointment But it is still relevant so I decided to repost after this current visit).