5

My experience was good here. Everyone I spoke to was professional and kind. Only chose to not use their services because the vehicle wasn’t worth the money. But will go back if I ever need work done. They have everything online so you get updates often and very easy to understand.

5

Very professional thorough service for your hybrid. The best place to service your hybrid in Grand Rapids.

Thank you Henry, Always a pleasure working for one of the original Prius owners in Grand Rapids! Thanks for taking the time to post a review.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for your review!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great service and very professional.

5

We had a confusing issue with the spark plug going bad. They did a full inspection of the vehicle, talked us through he problem and our options. They were prompt and communicated well, plus the rental car was a huge help! They were so professional and kind! We will be going back for sure!

5

I found Ervine's Auto repair on google and decided to give them a try. I had a electrical gremlin which was diagnosed as a bad body module. The Module took almost 2 weeks to get there. I was able to drive a loaner that they provide at no charge. The electrical gremlin seems to be gone and I plan on going back for other needed repairs.

Thank you for your review. We know it took a bit, but we're thankful you stuck with us! We look forward to seeing you again in the future!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
4

Overall, great service. I was going to use a different mechanic, but theseguys were able to squeeze me in. Friendly service and decent pricing.

Than you Jason. If there is anything we could have done better for you, please email [email protected]

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Friendly people and good service. Highly recommend.

Thank you Holly!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Wonderful experience! Out of 4 places called Monday morning they were the only ones who could get to my vehicle that week. Having an accessible vehicle (due to my daughter being wheelchair bound) I can’t be without it for long periods. Meghan was easy to talk with and she got me on the books for that day, telling me upfront she could only guarantee it back to me by Wednesday. Not a problem! They are on the high end of normal repair costs and their diagnostic fee is added on to the final cost, not part of it (which was a surprise to me). I loved how we could do everything on line/by phone and the lockbox made it easy to get my vehicle back- a day ahead of schedule!

5

Always perfessional and explains everything well

Thank you Troy! We appreciate that you trust us with your family and Honda vehicles!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.