Grand Rapids Auto Repair

After having major battery issues from water damage, I called and spoke with Megan who assured me they would do everything possible to help. Within minutes of bringing my car over, I met both Jamie and Eric, and can see where Megan got her kindness and helpful character. These wonderful people were always transparent, never got tired of my many phone calls and of walking me through the repairs. I fully trust Bruce’s statement that “they have my best interest at heart,” as he would thoroughly explain all my options, and deal with me as I was going back and forth with insurance. Will be going back to them for any minor or serious repair as long as I live here.

Replaced my ptu and transmission due to ptu cracking the housing when it failed. Very friendly staff and let me know other things that needed attention.

I really appreciate the values this company has towards their customers and their work. If you want service completed on your vehicle, you are in the best hands you can be associated with. They are the best in the business.

The folks at Ervine's are efficient, diligent, and as caring about the customer as they are for the vehicle. I am thankful for such good people to care for my vehicle. They have my full confidence! I think Ervine's and their people are one of the best kept secrets in Grand Rapids!

Ervines proves to be an excellent service shop for generations! Our family has used the Ervine Services for 30 years...from their 1st location at 52nd, to the current location off 44th! Excellent customer service from the front desk to the entire garage crew. Timely, thorough, honest service at reasonable prices. We LOVE the shared video diagnostics-leaves no room for any questions !! You can't go wrong with Ervines services!

Awesome service , I bring my van there for everything

These guys have developed a nice little space of knowledge about Hybrid Vehicles in particular. I take my 2005 Honda Accord Hybrid there, they have been very helpful and have helped me "baby" mine to keep it on the road. I especially like their software -driven method for getting the car in and diagnosed, super helpful and leaves no room for mis-communication. Great job, all of you at Ervines!

Great place to get your car worked on! Super transparent and on time with services. Bonus that it’s a woman owned business 💪🏻

It's not the cheapest place to have your car serviced but the customer care from the staff and the knowledge the mechanics possess is as good as you'll get in Grand Rapids. They are incredibly friendly and will go out of their way to answer any of your questions and trust me, they can answer ANY of your questions. They are also one of the few repair shops around that has a few loaner cars which is a game changer for someone like me. I'd recommend them to anyone but if you have a hybrid car, I implore you to use Ervines. Give them a shot. You'll thank me later.

Been a customer of Ervine's Auto for many years. Their knowledge of the intricacies of the current electronics on autos is constantly updated and certified. They don't spare expenses when it comes to upgrading the technical knowledge of their people.