Grand Rapids Auto Repair

I HIGHLY recommend Ervine. 1st time got recommended to go to them to look at sensor problems. They were very well at communicating, sending me pictures through their online portal. Explains the problem thoroughly and very good at time management. Never went through any other business since that first time. Since then I have had them work on my car 2 other times. NEVER DISAPPOINTS!

Great place to bring your car to get the job done right.

Great service. Explained completely what was recommeded to be done and gave me a choice whether or not to do it. Friendly and professional service. Highly recommend.

I have used this service before. They are fantastic. They are extremely honest, service is fast and dependable. There is no pressure at all. If something can be put off a bit, they will tell you. Everything is documented and when you approve the work you know exactly how much it will be. This is my go to service center.

Customer service was and is excellent. I really appreciate the detail analysis and photos you post both prior to and in performing your service. You go beyond the call of duty in not only repairing the main issue for the scheduled repair service, but also in checking and analyzing other potential service issues not known prior to the appointment. Your service is professional, courteous, and prompt. Thank you.

I recently needed some work done on my Jeep. Ervine’s did a fantastic job. Bruce explained everything to me in detail and gave recommendations that made sense to me. They email everything to you so you can see an itemized rundown of issues and repairs. The entire process was painless. I also used their free loaner car option which made it easy to drop off my car and get back to my day. I will definitely be returning if I need any future repair work done.

Very friendly people and very professional service. I really like the system they use for communication. You can talk to someone in person on the phone but they also Send you emails and text. I filled out a short form online for a scheduled appointment. The following business day I received and email and text with The confirmation. I lived a short distance away and didn't have a ride home and they gave me a ride home. After several hours I received the email with the link to a page that explained what was wrong and what needed to be fixed. All I had to do was check the boxes of what I wanted done and they did it. When the work was complete they sent an email with the link To the bill and I paid it online and picked up my car. The keys were hanging on the door waiting for me. Excellent service and a great job Done.

An awesome experience! Taking my car to the mechanic is easily one of the most stressful experiences for me, but Ervine's made it super easy by having free loaner cars (a game-changer for sure), being transparent about what needed to happen with my car, and advising what repairs to prioritize according to my budget. You won't get shaken down here--they genuinely want to give you the best service possible. I'll be back for sure!