Ervine's is a great example of getting what you pay for. They're not cheap, but they are worth the price. The things that really stand out are: A) they almost always have a loaner car that you can use for as long as the repair/diagnosis takes. B) the mechanic working on your vehicle calls and explains in detail what's going with your car C) they send you a detailed report of everything that's wrong with your car and how much each repair will cost, and they even include photos(when possible/neccessary) of the damage. D) they provide helpful insight when you're shopping for a new car. I still take my car to cheaper places for small stuff like brakes, suspension, etc. But for engine, transmission, or high voltage battery issues, Ervine's is the only place I trust.
Thank you for your wonderful review, Chelsea! We're glad to hear that you appreciate the value of our services and the thoroughness of our communication. Your trust in us means a lot. We look forward to serving you again in the future!
- Ervine's Auto Repair & Grand Rapids Hybrid and EV