Grand Rapids Auto Repair

They performed a thorough inspection, explained every finding clearly, and gave me a fair estimate for the necessary repairs. I appreciated their low-pressure approach—everything they found was clearly prioritized between “fix now” or “monitor for future.” Steve was incredibly communicative throughout the process, keeping me updated on part delivery and repair progress.

Everything about the process of getting my car scheduled for service, inspected, and repaired is smooth. Having potential issues pointed out and explained to me brings me clarity, as well. On top of that, Im grateful to know that Im paying for high quality service every time.

Literally the best experience I’ve ever ever had with an auto mechanic, ever. Steve walked me through all the issues with the Volt, and they were all very understanding of financial restrictions and walked me through what fixes were urgent and which ones could potentially be put off a little while. Excellent communication, great support. Really appreciated the loaner, too!

Had an unknown issue with my vehicle that the friendly staff at Ervine’s was able to investigate and get back to me very quickly on. Steve was communicative with me every step of the way and took time out of his day to thoroughly go over the findings with me before any decision was made on work. The costs of each service was explained up front and I could choose which things I wanted to solve now or at a later date. I was never pressured to get unnecessary or unrelated work done and given plenty of time to consider the issues. The work was done in a very timely manner and my vehicle feels great to drive again. They also offer the option for a free loaner vehicle as long as you reserve one in advance. I would not hesitate to bring any vehicle I have back here or to recommend them to friends and family.

They do excellent work and thoroughly explain everything that needs to be done. The most transparent auto shop I've ever been to

Rarely do I leave reviews, but this shop deserves one! I had the most amazing experience. They were thorough with their inspection and explained everything to me step by step - even with pictures. They don’t take advantage of you because you may not know a lot about cars and rip you off like other places do. They are good people and I’ll never go anywhere else! Bonus is that they are women-owned! Love to see that!

Excellent service, explained everything wonderfully and the whole experience was as little pressure as possible. Would go again.

Great experience. We have hybrid vehicles and the team is very knowledgeable and transparent. Thank you!

After waiting too long for much needed car repairs, these people took excellent care of me. The inspection, documentation, and explanation of what was wrong was top notch! I received a loaner vehicle and was kept informed on the progress being made. After repairs, the car drives like a dream! Thank you!