5

They have a good customer care and service, they repair vehicles in professional way and satisfying way. They are trusted people.

Thank you Alex

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Although not the most economical automotive repair shop they repaired my vehicle well that included fixing a very difficult problem. I do question the "first time vehicle" charge when your a first time customer. I'm a car guy myself and keep a close eye on what's going on with them. When i feel or hear a concern that i'm not comfortable enough to tackle myself that's when i seek help. So Basically when paying for that said charge they only reported back to me what i already knew on my seventeen year old vehicle, ok fine - just do the repair that i brought it to you for - just seemed like an up-charge (You asked for an honest opinion) So with this experience i will respect their professionalism & use them as a back-up repair shop when my preferred shop is booked. Other than that, if money is not an issue for you - very highly recommend. I will use them in the future.

Ric, it was a pleasure meeting you. Thank you for trusting a new shop with your beloved car. We look forward to working with you again.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I love having a place to take my car with complete confidence that it will be good to go as we enter the winter driving season! Great team, beautiful remodel, with that new coffee machine!

5

I don't take very good care of my car, which is exactly why I go to Ervines. They have excellent customer service, they're fairly speedy with repairs, and they're always honest with what they're doing to a vehicle and why. They always take excellent care of my vehicle. Thank you, Ervines!

5

Quality place.

Thanks Matt!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I would never take my Prius anywhere else! The entire staff of Ervines is very friendly and professional. I thought that their knowledge of my car was better than that of a Toyota dealership I brought it to. They found a low mileage part my car needed and personally called me to keep me informed as to how long it would take to fix. The loaner was wonderful!!!!! Great job guys!! And Megan!!

Thank you Ruth. We know you had a rough start with your newest Prius, but we're thankful you trusted us to make the needed repair. We hope to see you again soon!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Delivered Cabinets here and place looks great!

5

I was happy to be able to get an appointment scheduled for the next day. Everyone was courteous and professional. I would definitely recommend them to my neighbors and friends.

5

5

Thanks for your review, Steve!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.