5

Quick to see me, did a lot of work on my car and explained everything every step of the way. The lobby/ waiting area is very nice.

It was so nice to meet you Bess. We hope your journey home is safe and uneventful!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Don't wast your time with other shops. Ervine's actually knows how to use their Diagnostics equipment. I always save time and money getting it right the first time.

Thank you for your review Fernando! We hope you enjoy your new EV.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Great staff! With honest and excellent service. Highly recommend!

5

I have had the most professional, and friendly, expertise and service of any auto repair business I have ever frequented. Anywhere! Excellent and extensive pre purchase inspection for a used vehicle; very extensive diagnostics on existing car; detailed but easy to understand discussion about repairs my car needed; and on top of all that, coming through on a last minute repair issue when they didn’t even know me! Everyone I’ve met here, in their varying positions, went above and beyond in each and every interaction. It simply does not get better than this. SO glad I found this business!

5

Friendly and responsive. Impressive digital documentation.

5

I brought my car in for an inspection after buying it used and got a very thorough understanding of the issues going on with it. I got an email showing everything they found including pictures. They were very efficient and helpful and I will for sure be going back!

Thank you for trusting us with your Spark! We're glad you found the photos and findings in your email helpful. We're here when you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very thorough . Took the time to fit me in before my weekend travels so I would have no worries with my vehicle.

5

Thank you, Connie!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Always a positive experience at Ervine's! I'm so glad I found this place. I'll never go anywhere else again!

5

I don’t normally review anything, ever. But after my experience, after a first time visit and servicing, I just had to. Eric is extremely informative and broke down everything simply for a non mechanically inclined person that is myself. He also is very caring about you, your vehicle and your safety. Megan at the front desk was such a delight and was willing to help explain and break down anything from our quote. Having a portal to go back and look at previous services or quotes online is something I really like. Can’t forget to mention how nice the place looks and is kept. You have a returning customer.

Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.