Grand Rapids Auto Repair

My wife has used Ervine's for the past 12 years. So when my 18 Jeep had issues I brought it in. The diagnostic test they do covers everything. We found the immediate remedy, got it fixed and I haven't had any issues since. I'm so happy I went with Ervine's. "We might not be the cheapest, but we are one of the best." Steve is a great mechanic, a great person and is completely honest. I know he cares about the customers bottom line and I will be a return customer.

Ervine’s Auto Repair are absolutely amazing. Megan and Steve were both very helpful every step of the way. I had to get my Black 2009 Chevrolet Tahoe fixed right away (a month or two back) and they fit me in as soon as they could. I needed a loaner vehicle while they fixed mine which was a serious life saver since I have 3 small children. The Tahoe was a gift but soon turned into the most stressful headache. My husband and I had taken my vehicle to a different auto repair shop before going to Ervine’s Auto Repair. They fixed a few things but they weren’t able to fix one of our major concern. Which was an excessive amount of smoke from the exhaust; which happened anytime I turned on the Tahoe whether we frequently used it or it was sitting for a few days. That auto shop recommended an engine swap or rebuild as well and they would outsource it to a third party; needless to say we didn’t go with that. Anyways Ervine’s Auto Repair were so helpful and understanding. The day I was supposed to drop off my vehicle to get it inspected, my Tahoe wouldn’t turn over at all. I called them and Megan answered, she said for me to worry and that they would keep the loaner car set aside me and to get there whenever I could. Every step of the way Steve or Megan would explain what their guys did during the inspections and what was found. They take pictures of everything they find that could be of concern and the reasons why. As well as of the severity of getting it fixed right away or not. I never felt pressure to get more done than what was necessary at all, my Tahoe just needed quite a bit done. Ervine’s Auto Repair dismissed the idea of replacing the engine since when they test drove it; it ran very smoothly even though the mileage was on the higher end. They did a testing/analysis, an air conditioning service, power steering fluid service, brake fluid service, BG engine performance restoration for oil usage/high mileage engines, synthetic oil change/maintenance, transmission fluid service.They ended up removing and replacing the driver side valve cover, as well as the left engine motor mount, removing and replacing engine air filter. They also inspected the A/C system since I was concerned why the A/C wasn’t working. They found and showed me pictures of the 3 leaks in the rear lines. They gave me an option of doing a block off kit for the rear A/C lines though we opted for to just remove and replace the rear A/C lines in the end. I am truly grateful for Ervine’s Auto Shop. They truly took what was an absolute stressful headache and fixed it to where we needed it to be safe for my family. Again Megan and Steve were absolutely amazing and were welcoming. They answered all my silly questions/concerns every step of the way and explained everything plainly and honestly. Another plus would be that they provide financing through their website, which is nice if you can’t pay for everything out of pocket.

Outstanding service!!! I can't thank you enough for all the hard work that Steve and Megan put in to their days! As well as the techs behind the seen. I appreciate all the communication and emails everyone sends out. Great peoples!!!!

I had my hybrid car towed to Ervine's. There was a couple days delay for them to diagnose the problem, but they kept me apprised throughout the process. They provided a comprehensive estimate, including pictures. The staff were very helpful, knowledgeable and friendly. I strongly recommend them for any auto repair issues.

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I was excited to find a local shop that was professional, honest, and had the ability to loan a car while mine was getting worked on. I look forward to Ervine’s being my local go to mechanic!

Always friendly with expert results.

Ervine's went above and beyond in every way possible. I called about an electrical problem for my daughter's Jeep Commander and needed it fixed before she had to return to college. No other shop could get it in right away but Ervine's said they would make it work. Instead of having to arrange for a ride home, one of the owners drove me back after dropping it off. The problem was extremely difficult to find, having had to remove the dash, seats and much the carpet. But kept me informed every step of the way, including photos. It was taking much longer than anyone expected and I could tell it was putting a crunch on their schedule, but they kept on it and finally fixed the issue. The hours well exceeded what they quoted and I was sincerely worried about the bill - but they held to their quoted price. They have certainly earned my business from here on out!

Ervine's went above and beyond in every way possible. Earlier this summer I called about an electrical problem for my daughter's Jeep Commander and needed it fixed before she had to return to college. No other shop could get it in right away but Ervine's said they would make it work. Instead of having to arrange for a ride home, one of the owners drove me back after dropping it off. The problem was extremely difficult to find, having had to remove the dash, seats and much the carpet. But they kept me informed every step of the way, including photos. It was taking much longer than anyone expected and I could tell it was putting a crunch on their schedule, yet they kept on it and finally fixed the issue. The hours well exceeded what they quoted and I was sincerely worried about the bill - but they held to their quoted price. They have certainly earned my business from here on out!

Phenomenal service!! They are so thorough and explain everything very well. Their mechanic made recommendations of other things that will need to be fixed in the future but I didn’t feel like I was being pressured into doing it all right now. Cannot say enough good things about Ervine’s. 10/10 would recommend them for your vehicle maintenance work. I’ll definitely be using them again.