Grand Rapids Auto Repair

If you're driving a hybrid or electric vehicle in Grand Rapids, Michigan you've most likely made a thoughtful, conscious decision to do so. Whether your concern for the environment, dependency on foreign oil or high gas prices have been your motivation, the same level of consideration should be applied to your choice of hybrid or electric vehicle repair facility in Grand Rapids. You're only tied to the dealership if you want to be. Grand Rapids Hybrid, a division of Ervine's Auto Repair can service your Hybrid or Electric Vehicle and still maintain your factory warranty. As part of regular scheduled maintenance our inspections ensure discovery of items in need of repair or replacement before the warranty expires, saving you money. We'll be happy to act as your liaison with the dealership for warranty repairs. We'll even let you borrow our Toyota Prius for the duration. Saving you time and frustration often associated with warranty repairs. Grand Rapids Hybrid technicians have bee ... read more

WZZM 13 visited Ervine's to get help investigating the growing number of used vehicles showing up in Grand Rapids with potential flood damage. Eric and Jamie have owned Ervine's Auto Repair for the last 20 years and until recently it was rare to see a vehicle with flood damage. Just before this interview, one of Ervine's customer's brought in two different vehicles from two different car lots for a used car inspection. Both had flood damage. During the interview, Eric points out potential warning signs of a flood damaged car: Dried on dirt to a majority of the vehicle's under carriage Extremely rusty exhaust system Water line or dirt in the cars firewall (The firewall should be virtually spotless) Most insurance companies total cars after they have had flood damage because it's virtually impossible to repair them properly. The vehicle in this video had debris or damage to the exhaust and suspension system, transmission, fuel and brake lines and the electrica ... read more

Eric Carlson, owner of Ervine's Auto Repair in Wyoming, Michigan, has been named the NAPA/ASE Technician of the Year. He was selected from more than 300 NAPA Auto Care centers in the west Michigan region for the second consecutive year. The Technician of the Year award is presented annually by NAPA Auto Parts and ASE (Automotive Service Excellence) to an individual in the automotive repair and maintenance industry who meets a list of detailed requirements. Carlson was selected for demonstrating superior technical skills and business practices, showing a commitment to customer service and training, supporting his business' community and demonstrating outstanding service to the industry. About Eric Carlson Carlson has 29 years of experience in the automotive repair and maintenance industry, all of which have been spent in the Grand Rapids area. He and his wife, Jamie, have owned Ervine's Auto Repair (4311 Stafford Rd) since 1994 and continue to provide top quality service ... read more

We've long said, “Regular maintenance allows us to catch small problems before they grow large enough to threaten your safety, comfort and/or wallet.” Our customers' recent experiences with dealerships and extended warranties prove this true now more than ever. “Amy” brought her 2004 Buick Regal into Ervine's nine days after her dealer recommended maintenance service when she was there for a check engine light diagnosis and cooling system repair. Ervine's maintenance inspection revealed leaking valve cover gaskets, leaking intake gaskets, broken front sway bar and links and a malfunctioning intermediate shaft. We don't know why the dealership did not inform “Amy” of the needed repairs. Her extended warranty was good for just 265 more miles. Many times, dealerships must operate under a policy that if the customer does not complain about it, the technician or service writer cannot bring a needed repair to the customer's atten ... read more