Grand Rapids Auto Repair

727 reviews
Call Us:(616) 202-5538
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5

This is my second time using Ervine’s….I am very confident I won’t use anyone else! The service is spectacular, the time frame of completion of work was very quick and they have great communication! I have zero complaints! Great Job by everyone involved!

Thank you so much, Joseph! We’re honored that you chose Ervine’s for a second time and even more honored to have earned your trust going forward. Your kind words about our service, communication, and turnaround time mean a lot to the whole team. We’ll be here whenever your Acadia needs us—and we appreciate you being part of the Ervine’s family!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Honest assessment of my car. Advised me to cut my losses instead of doing extensive repairs. They def care about their customers 👍

Thank you so much for your kind words and for trusting us with your 2010 Santa Fe. We know it’s never easy to hear tough news about your vehicle, but we truly appreciate your graciousness and understanding. Our goal is always to give honest advice and look out for our customers’ best interests, even when that means recommending not to move forward with repairs. It was a pleasure meeting you, and we genuinely hope to see you again—under better car circumstances next time! 💛

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I've been bringing my whole families vehicle to Ervines for about 5 years now and I've never had anything short of an amazing experience. They've been honest and up front about pricing and even told me not to spend money on a vehicle that was going to be a lost cause rather than just taking as much money as they could like some ships so.

Thank you so much for your kind words and for trusting us with your family’s vehicles over the past five years—it truly means the world to us. Steve and the whole team always strive to be honest and upfront, and it’s our goal to help you make the best decisions for your vehicles, even if that means advising against a repair. We’re so grateful for your continued support and look forward to being here for you whenever you need us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Erivine’s Customer service is next to no one when it comes to the auto repair business. The communication is great. They are very honest and open with the problems that you may be experiencing on your vehicle. You choose what you want fixed and they don’t pressure you. I highly recommend Ervine’s for your car repair needs. You wont be disappointed.

Thank you so much for this awesome review — it really means a lot coming from one of our longtime customers! We’re so glad you continue to feel confident in the way we communicate and care for your vehicle. You know we’ll always be upfront, give you options, and never pressure you. Thanks again for the recommendation — we’re lucky to have you in the Ervine’s family!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for the 5-star rating! We really appreciate your support and are glad you had a great experience with us. If there’s ever anything more we can do for you or your vehicle, don’t hesitate to reach out!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

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5

Top notch service over the phone, from an hour + away. I cannot say enough good about the team at Ervine’s. A masterclass in customer service!

Thank you so much for the kind words! We're truly grateful for your thoughtful review—and even more thankful that there are kind people like you in the world who stop to help dogs on the side of the road. It was our pleasure to assist you with your daughter's Dodge Dakota, even from over an hour away. We're always here if you need us again (near or far). You really made our day!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

The service was above and beyond expectations!!! From all reminders to the time I walked in was excellent!!! Very courteous and informative. Definitely a great experience!!! Steve was excellent as well as the young lady who greeted me!!! I would highly recommend Ervine!!!

5

Did an amazing job on my brothers g37. Went into full detail about all the current issues and things that it needed. I would recommend this shop 10/10.

Thank you so much for the awesome review! We’re glad we could take great care of your brother’s G37 and give you a clear breakdown of everything it needed. We truly appreciate the 10/10 recommendation — that means a lot to our team!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

I wouldn't even CONSIDER going anywhere else. This team is SO kind and extremely honest, which can be so difficult to find. They're the example that all other auto repair shops should be looking up to! They set the bar high!

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Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.