5

What an incredible experience! I brought my car to Ervine's after my regular mechanic told me they "thought" they knew the issue with my car. Ervine's conducted THE most thorough inspection of my ENTIRE vehicle - with supporting notes and pictures. The entire staff was professional and knowledgeable. I will definitely be back!

What an awesome review, thank you! We're so glad our detailed inspection and communication helped bring some clarity to a frustrating situation. Our goal is always to go the extra mile with transparency, professionalism, and care, and it's awesome to hear that came through. We’re looking forward to being your go-to team anytime your vehicle needs us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

What a great experience at Ervine's! The staff was friendly and very knowledgeable, the lobby/waiting area is clean, with a coffee and tea station and the bathroom was spotless! Not at all like a typical greasy shop. Thank you for your attention to detail.

We're happy to hear you had such a great experience and noticed the little details—like the coffee and tea station, clean bathroom, and welcoming space. We work hard to make sure every part of your visit feels comfortable and professional, and we’re so glad that stood out. Thanks again for choosing Ervine’s!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine’s is honestly the best place in town. They took care of my car and kept me in the loop of what was happening. If you have a Tesla, bring it here! Thanks again, Ervine’s!

Thank you so much for the kind words! We’re thankful we could take great care of you and your Tesla. Keeping you informed every step of the way is really important to us, and it means a lot to hear that it made a difference. Thank you!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

This place is great! Very honest and thorough. You’ll leave knowing any issues have been resolved with a full detailed list of any and all automobile hiccups. Great staff!

Thank you so much for the great review! Honesty and thoroughness are the foundation of what we do, and we're so glad that came through during your visit. It means a lot to know you left feeling confident and informed. We’ll be sure to pass your kind words along to the team. We hope to see you again next time your vehicle needs us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Well kept up building, responsive and professional customer service. Finished earlier than estimated with recommended work and costing completely transparent. No negatives as a client.

Thank you so much for your kind words and for trusting us with your 2012 Camry! We’re glad you had a great experience with our team and that everything was completed ahead of schedule. Clear communication and transparency are a top priority for us, so it’s wonderful to hear that came through. We really appreciate you taking the time to leave a review and hope to see you again whenever your Camry needs us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Look, what I’m about to say may sound strange to some people. But, to me, it’s the sign of a shop that actually cares about the service they provide. Is Ervine’s the cheapest place in town? No, it’s not, and probably far from it. But you get what you pay for. I took my car in for an oil change, and they found a few things that needed work. And we’re not talking about changing blinker fluid or any of that nonsense, it was stuff that actually needed to be done. These are things that the dealership missed the last time the car was in for service. To me, it shows attention to detail and high overall knowledge from the mechanics. They even began the repairs and noticed something else wasn’t right, so they called me and told me about that, too. Is Ervines your budget shop where you go to save a few bucks? No. Will I be returning next time my car needs service? Absolutely, without question

Thank you! We appreciate you recognizing the transparency, integrity, and care we put into every service. Our team takes pride in paying close attention to the details and communicating clearly every step of the way. It’s important to us that you feel informed and confident about the work being done, and we’re so glad that came through during your visit. We’re grateful for your trust and look forward to being here for you whenever you need us.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Very impresses with their service and open communication.

Thank you so much, Lisa! We’re happy you were impressed with our service and communication, it means a lot to us!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

When my Kia broke down while driving on a Monday I was terrified I would be out of a car for a long time! I took it to many different shops only to be told they could not work on hybrids. I called every Kia dealership in the area and each were booked out for months!! I called Ervine's, desperate for some help, and they happily squeezed me into their tight schedule, and got me back to and driving in two business days of working on it. They called with updates unprompted, they broke down the price systematically so I knew what I was paying for, and they let me know the moment it was good to pickup. These guys are great and deserve your business. 5/5

Thank you so much for your thoughtful review! We know how stressful it is when your car breaks down—especially a hybrid—and we're so glad we could be there for you when you needed help most. It means the world to hear that our team was able to ease the worry, keep you updated, and get you back on the road quickly. We truly appreciate your trust in us and your kind words. Thanks for being such an awesome part of the Ervine’s community!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Ervine’s has always done high quality work on my Mercedes C300 and they tell me what service I may need in the future which is always appreciated so I can plan ahead. Great staff, super friendly and knowledgeable!

Thank you so much for the kind words! We’re thrilled to hear that you’ve had great experiences with your Mercedes C300 at Ervine’s. Our goal is always to provide high-quality work and help you plan ahead with confidence—so it means a lot to know that’s been helpful for you. We’ll be sure to pass your compliments along to the team! Looking forward to seeing you next time.

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
5

Thank you for your 5 Star review David! We hope to hope you again in the future, drive safe!

- Ervine's Auto Repair & Grand Rapids Hybrid and EV
Ervine's Auto Repair & Grand Rapids Hybrid and EV is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ervine's Auto Repair & Grand Rapids Hybrid and EV (616) 532-6600 if you have any issues in accessing any area of our website.